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| Frequently Asked Questions |
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| Q: How do I become a RateElert Agent? |
A: Click on the “ Join Today ” button on the RateElert Agent Homepage. Your account will be reviewed and you will receive confirmation of your approval instantly in Real –Time (no waiting weeks to see if you qualify!). Once your registration is received and approved you should complete your account set up by choosing the ZIP Codes you want to target, and setting your bid amount for each ZIP Code. Finally, you should set your daily maximum lead volume per lead category (Auto, Homeowners, Life, etc.).
Join our nationwide network of RateElert Agents today! |
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| Q: Why is RateElert the best source for my online insurance leads? |
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- CONTROL YOUR COSTS: You get to set a daily max amount of leads you want to receive
- HIGHER CLOSING RATIOS: RateElert only sells leads to a limited amount of agents per zip code so you do not have to compete with 8-15 other agents allowing you to close more.
- READY BUYERS LOOKING TO SWITCH: A number of unique processes and filters increase the quality of the leads, providing prospects that are ready to buy.
- AVAILABILITY: Never be blocked out of a zip code, the winning bid will always receive the lead.
- ACCESS TO PROVEN MARKETING IDEAS: Gain FREE access to the RateElert's “Agent Clubhouse”- an on-line social networking community featuring sales tips and tools including pre-recorded webinars you can download and share with your staff to help you grow your book of business!
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| Q: How do I integrate RateElert into my business plan? |
A: RateElert offers you the opportunity to lower your marketing costs and increase your sales.
- Minimize expensive marketing methods like direct mail, newspaper ads and Yellow Pages that may not earn a good return on your investment.
- Receive high quality, targeted online insurance leads, saving you money by eliminating cold calling, x-dating and the need to purchase lists.
- Work more leads faster – you receive all the information you need to contact the prospect and provide a 2 nd opinion for their insurance needs.
- Opportunity to Expand- no longer do you have to hire a new CSR/Agent and wonder what she/he is going to do all day—RateElert will send you a steady stream of quality real-time leads and turn your staff into income producers vs. order takers!
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| Q: Where do RateElert leads come from? |
A: RateElert leads come from consumers that are actively shopping for insurance. All leads are pre-qualified, since each one is from a consumer that has completed a very detailed online application on RateElert.com requesting to be matched with a Local neighborhood agent they can trust. |
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| Q: How do I receive RateElert leads? |
A: RateElert leads are delivered to you in real-time, ensuring that you'll receive the hottest prospects available. As soon as the consumer completes the application, we match consumer and agent profiles – using our patent-pending Matching technology – and deliver the lead to you immediately by email, text message, blackberry, i-phone, etc.
Some agents have the leads delivered to a work email address and a home address (as a backup). You might also consider including co-workers or an office assistant.
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| Q: How much do the RateElert leads cost? |
A: We do NOT require sign-up fees, annual contracts or minimum volume requirements. The cost of your leads will vary depending on the type of lead you are interested in. Our prices are based on the low minimum bid requirements we set, and on the bidding of our RateElert partner Agents. While it varies by the type of consumer lead, the minimum bids typically range from $1 to $15 per lead. |
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| Q: Can I control the amount of leads I receive? |
A: Yes. Choose as many ZIP Codes as you want, and then set your Maximum Lead Volume preference. You can choose to set an Unlimited Maximum (No Max) or a Daily Maximum. |
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| Q: How will I be billed? |
A: It's easy! You provide your credit card information when you register. Your credit card will not be charged until your first lead is sent. All accounts are billed directly to your debit or credit card on a monthly basis and are processed through our E- Pay system. You can view a detailed monthly statement on-line 24/7 that includes all charges and account activity. |
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| Q: Does RateElert require that I purchase a minimum or maximum number of leads? |
A: RateElert requires no minimums or maximums. The agent that bids the highest in his insurance company category gets the lead and will continue to get the leads until his daily max number is received. Once the agent bidding the highest amount daily max is received, then the agent with the next highest bid starts to get leads until his daily max is received and so on. |
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Q: How much should I bid? |
A: Start off bidding the minimum. If you want to receive more leads and are not getting enough, we suggest you up your Bid Price. |
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Q: What if more than 1 agent bids the same amount and there is a tie, who gets the Lead? |
A: *Tie-Breakers will go to the agent with the most seniority based on the sign up date with RateElert.com. So make sure you reserve the # 1 seniority for your territory by signing up today! |
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| Q: What types of Insurance leads does RateElert provide? |
A: Auto , Home, Renters, Life, Individual Health, Group Health, and Business Leads are available. |
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| Q: How do I manage my account? |
| A: As an Agent, we'll set up an account that you can access through RateElerts Agent Partner Extranet, a password-driven Internet site. You will have 24/7 access to account activity and lead and billing history. |
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| Q: How detailed are the leads? |
A: Our lead information is very detailed and will give you the information you need to provide a preliminary insurance quote. See a sample Auto insurance lead , Homeowners insurance lead , Renters Insurance Lead, Life Insurance Lead, Individual Health Insurance Lead, Group Health Insurance Lead, Business Insurance Lead |
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| Q: How long do I have to dispute a bad lead and what are the criteria for receiving a credit? |
A: An agent has 5 calendar days to dispute a lead. A credit will be given only for duplicate leads or leads with invalid contact information (i.e. invalid phone number). You may request a lead credit yourself using the Credit feature of your account, found on the “Lead Credits” tab. |
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| Q: What is a Carrier Code? |
A: A Carrier Code may be listed on an advertisement or other promotional material. It helps us identify if you are part of a corporate program. If you have a Carrier Code, please enter it on the first page of registration. |
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| Q: What is a Promotion Code or Referral Number? |
A: A Promotion Code may be located on an advertisement or other promotional materials. It helps us identify if you are part of a special program or are eligible to receive special offers. A Referral Number would have been provided to you by another agent who is already a part of the RateElert Lead Program. If you have either a Promotion Code or Referral Number, please enter during registration. |
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| Q: Why do you need to know my carrier when I register? |
A: We need to know your carrier to ensure we provide our consumers with the greatest choice without duplicating agent efforts. Leads will never be distributed to multiple captive agents with the same affiliate company. |
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| Q: Do I need to select all of the states and lead types I'm interested in now? |
A: We suggest you select each state and all lead types you want when you register. After you are a registered member of the RateElert Agent Network, you may return at any time to change your information. |
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| Q: How long before I receive my first lead? |
A: After you complete the registration and your account is activated you will start receiving leads immediately as they come in from your select zip codes. |
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| Q: What needs to be done to close my account? |
A: No Problem! To close your account, please email us at AgentSupport@RateElert.com requesting to close your account with us—no questions asked. |
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| Q: Who do I contact if I have questions about signing up or my account? |
A: Our Dedicated Agent Support Team is available to answer any questions you might have about our program, the sign up process, or your account. Agent Advisors are available Monday through Saturday from 9am to 8pm EST at 1-800-736-4904 or by email 24/7 at AgentSupport@RateElert.com .
Join our nationwide network of RateElert Agents today!
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